Shipping policy
Thank you for shopping with Kiddo Stationery. We want to make sure your order reaches you safely and as quickly as possible. Please read our shipping policy below:
Order Processing
All orders are processed within 3 business days (Monday–Friday, excluding public holidays).
Once your order has been shipped, you will receive a confirmation email with a tracking number.
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Estimated Delivery Times
Asia Region: 3–5 business days after dispatch.
Europe & North America: 5–8 business days after dispatch.
Please note that delivery times are estimates and may vary due to local courier efficiency, customs clearance, or peak holiday seasons.
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Shipping Fees
Standard shipping fees are calculated at checkout. We occasionally offer free shipping promotions, which will be clearly stated on our website banners or product pages.
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Tracking
All orders include a tracking number so you can follow your package until it arrives.
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Customs & Duties
International orders may be subject to customs inspections, duties, or taxes according to the laws of the destination country. These charges, if applicable, are the responsibility of the customer.
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Delivery Issues
If your order does not arrive within the expected timeframe, please contact us at cs@kiddostationery.com and we will assist you in resolving the issue.
In rare cases of delays caused by force majeure (e.g., weather conditions, customs backlogs), we appreciate your patience and understanding.
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